Straight answers.
No fluff.

A thirty-minute call. We learn your business, your audience and what you want, then come back with a clear next step: a quote, an audit, or paid discovery for larger apps. No pitch deck, no pressure. See our how-we-work page for the full five stages.

No. The first call and a standard quote are free. For app projects above $10k we sometimes recommend paid discovery instead: it produces a proper scoping document we can both rely on, and it's credited toward the build if you proceed.

We'll say so on the first call and suggest who might suit you better. We'd rather lose a project than take one we can't do well.

A bespoke WordPress build is 2 to 4 weeks. A custom app is 4 to 8 weeks, built in phases. Migrations are 1 to 2 weeks. We give you a real launch date in the quote, not an aspirational one.

The site you're on. The design is a nod to TRON, where the Grid is the digital world inside the machine: the boot screen, the soundtrack, the glowing floor, and the AI guide that can drive the site for you. When something here says "ask the Grid" or mentions the Grid's voice, that's this site's own AI talking. The whole thing doubles as a working demo of what we build. Here's how it's put together.

Fleet Pages sites start from $990, bespoke WordPress from $3,000, and custom apps from a $2,500 prototype. See pricing for the detail, or tell us what you need and we'll quote a real number.

For builds: 50% deposit at engagement, balance on launch (or per milestone for larger projects). For ongoing services like hosting and retainers: billed monthly or annually in advance. Invoices are due 7 days from issue.

Hosting and most retainers are month-to-month: cancel any time with 30 days' notice. WooCommerce hosting has a 12-month minimum because of the work involved in tuning and securing a store. We'll always tell you up front.

SEO now comes as part of Fleet Pages: Growth AI writes a researched article most weeks for you to approve, and Team Lead puts one of our people on your growth. Prices are at fleetpages.au. Already on one of our SEO plans? It carries on as it is. See how it works.

For most business sites, Fleetpages: a hand-built, very fast site that comes with an AI team, so you never log in to a page builder again. WordPress still suits sites your own team edits heavily; Shopify suits product-at-scale retail; a custom Cloudflare app suits portals, tools and anything genuinely bespoke. We recommend the right one honestly. See our e-commerce comparison.

A website that comes with staff. Ask for a change in plain English, by chat or by email; an AI Manager makes it on a private copy, shows you exactly what will change, and it's live in minutes after you approve. No admin panel, no page builder, every publish versioned. See it at fleetpages.au.

Yes. For a refresh, our default is Fleet Pages: we'll show you your own site running on it first, free to look, before anything switches. If you'd rather stay on WordPress, we quote the refresh. We migrate from any platform or host: product data, customer accounts and URL redirects included, with 301 redirects audited against your old sitemap so you don't lose search rankings.

We can. Copy is AI-drafted for you to edit, written by us as a quoted extra, or written by you. Images are AI-generated by default, with real photography where it matters: team pages, products, your premises.

AI agents, MCP servers that plug AI into your business systems, and custom apps on Cloudflare Workers. We build with our own products, like L2Chat, so you're buying things we run ourselves. See AI & apps.

Model Context Protocol servers give AI assistants safe, structured access to your tools and data: Xero, your CRM, your booking system, your documents. We've built 70+ of them. Browse the MCP catalogue.

On Cloudflare, close to your users, and in your own Cloudflare account if you prefer. If you have a dev team, they can review every change before it ships. Who owns what is answered below.

Cloudflare Enterprise CDN and WAF, automatic SSL renewal, nightly off-site backups with 30-day retention, monthly WordPress and plugin updates, uptime monitoring, support, and small changes included. Managed WordPress hosting starts at $50/mo with 2 small changes a month included. See hosting.

Always. We register domains in your name: the registrant record shows you, not us. If you ever leave, we hand over the auth code immediately, no questions asked. More on domains & email.

Yes. We run professional mailboxes on Australian infrastructure with SPF, DKIM and DMARC configured properly, so your email actually reaches people. We migrate from any host, usually in an afternoon with no downtime.

We aim for 99.9% across hosting and email. For sites where minutes of downtime cost real money, ask about enterprise tiers with formal SLAs.

A website: on full payment, yes, the content we created and the design we made for you, and you can take it elsewhere if you ever leave. A custom app: Your data and your configuration are yours, outright and exportable any time. The chassis stays ours, licensed to you. Want to own the code outright? You can; it is priced as a build for one owner. Third-party software (WordPress, plugins, frameworks) stays under its own licence.

We monitor daily for two weeks to catch anything that breaks under real traffic, then we're your ongoing team: hosting, security, updates and content edits. Quick questions never cost anything, and every plan includes small changes (how many depends on your plan).

Yes, with 30 days' notice on ongoing services. We provide reasonable handover help: exporting content, transferring access. No domains held hostage, no drama.

Newcastle, NSW. 5 Cowper St, Wallsend. We've been building websites for over twenty years and work with businesses across Australia. Call 1300 024 766 or email help@jezweb.net.